Customer Testimonials

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DealerRater Jul 19, 2019
 

I came in to look/test drive the new Jeep Gladiator and our salesman Cale was very knowledgeable on the Jeep and really made it a wonderful experience. I like the service waiting room just wish Jeep accessories were more widely displayed in the service waiting room or sales floor.

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DealerRater Jul 18, 2019
 

The sales staff worked with in order to get me the best deal that allowed me to purchase a new Wrangler. Shoutout to my man Troy for going above and beyond to assist me.

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DealerRater Jul 18, 2019
 

Reubin was very helpful in helping me and my husband find our dream car. He took time to explain everything and even walked us through every step of buying a car.

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DealerRater Jul 18, 2019
 

This was the first dealership that me and my husband have been to, that went above and beyond to help us get into our dream car. I'd send all.of my friends and family here.

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DealerRater Jul 18, 2019
 

Cale was very helpful and went the extra mile to help me select a awesome new vehicle. I would highly recommend friends and family to Southern Chrysler Dodge Jeep Ram Fiat. Thanks Cale!!!

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DealerRater Jul 17, 2019
 

This was my second car from this dealership. They are very prompt and helpful and I will probably buy my next car there as well.

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DealerRater Jul 17, 2019
 

I can’t thank Kevin and his team enough for everything they did for me. The service I received was above and beyond what a normal dealership will do. I purchased my 2nd vehicle from them this past weekend and I couldn’t be happier with the process. Kevin treated me like family. I never doubted his guidance or suggestions. I traveled from Richmond to Norfolk to purchase my new Jeep passing dealerships along the way that were much closer. I didn’t mind because I knew they had my best interest in mind. I will be a Southern client for life! Thanks guys!!! See y’all soon 🙂

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DealerRater Jul 16, 2019
 

Great experience. No hassles . I have bought over 10 cars from this dealership as far back when it was tidewater dodge . Thanks to Rueben for his help.

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DealerRater Jul 16, 2019
 

Southern has the best salesman JR Stanton and the best services packages consisting of a lot of free services. 2nd Jeep and loved them. Thanks JR and Southern.

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Google Jul 15, 2019
 

Well where do I start, it’s been almost a month since I’ve had the worse oil change in my life on my 2018 Ram 2500 Cummins. Spent $500+ on service only to get home and find out a few days after the truck was parked it was leaking oil all over my driveway. So I drove it to the dealer and have the service manager look at and confirm that it was in fact leaking all over the bottom of my truck. When I say all over it was front to back and covering everything. Even up the tailgate and the sides of the truck from driving the 3 miles to and from my house. The service lady who was helping me was great, this is nothing against her. It’s against the tech and the dealership, I’ll get to the dealership in a minute. I waited almost 2 hours for them to look over the truck and “clean” it. It wasn’t cleaned, the oil has stained everything under the front end of the truck and it’s taken me 5+ washes on the outside to finally get it all off. I was told that it wasn’t leaking from the tech it was oil he spilt from the oil filter when he changed it, mind you I’ve changed a lot of oil in my life and never have I spilt this much which I feel was a coverup to the real screw up of not putting the drain plug in all the way. That’s the only way this amount of oil would’ve ever have come out. It was “topped off” which again tells me the plug wasn’t put in all the way. I take him at his word because this is his job right? But I still don’t believe the story. Here’s where the dealership comes into play, I get a survey the next day with a 24 hour completion time frame on it which is even more shady after this screw up, I do the survey and request a refund and a call from the GM or a lead manager but guess what? I haven’t heard from anyone since the day I brought my truck back in. So I gave it some more time then I was tired of waiting and here I am. Maybe this will get the attention of the dealership and the horrid service tech that worked on my truck and stained everything underneath it.

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